Artevo · Thunder Engineering LLC

Privacy Policy

How we collect, use, store and protect information across our signage, production, advertising and marketing services in the Sultanate of Oman.

Last Updated: 24 August 2026

At Artevo, we respect your privacy and are committed to protecting your personal information.

Artevo is an advertising, marketing, and signage brand operated by Thunder Engineering LLC (CR No. 1250773) in the Sultanate of Oman.

This Privacy Policy explains how we collect, use, store, process, and protect information when you visit artevo.om, contact us, submit an enquiry or quotation request, communicate with us through WhatsApp or other channels, or use any of our signage, advertising, marketing, design, digital, production, and related services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Artevo is operated by:

Thunder Engineering LLC

Commercial Registration (CR): 1250773

Sultanate of Oman

Artevo operates through two main service divisions:

Artevo Signage & Production

Services may include:

Indoor and outdoor signage
3D letters and illuminated signs
LED and display solutions
Sign fabrication
Printing
Branding implementation
Exhibition and display production
Installation
Sign maintenance
Related production services

Artevo Marketing & Digital

Services may include:

Advertising
Branding
Graphic design
Digital marketing
Social media marketing
Content creation
Photography and video-related services
Website design and development
Advertising campaigns
Marketing strategy
Related digital and creative services

Both divisions are operated under Thunder Engineering LLC and are covered by this Privacy Policy.

Website: artevo.om

Email: info@artevo.om

Phone / WhatsApp: +968 7999 9001

Phone: +968 7760 6000

Thunder Engineering LLC is responsible for personal information collected through Artevo's website and services where applicable.

2. Information We May Collect

Depending on how you interact with Artevo, we may collect different types of information.

Personal and Contact Information

This may include:

Full name
Company or business name
Phone number
WhatsApp number
Email address
City or location
Job title
Position within a company
Preferred method of communication

Project and Enquiry Information

When you contact us regarding a project or request a quotation, we may collect information such as:

Type of service required
Project description
Signage dimensions
Design requirements
Business location
Installation location
Preferred budget
Project timeline
Branding requirements
Marketing requirements
Website requirements
Advertising requirements
Content requirements
Business information relevant to the project

You may also provide us with files such as:

Logos
Brand guidelines
Artwork
Images
Videos
Drawings
Sketches
Floor plans
Architectural drawings
Signage references
Existing designs
Documents
Other project-related files

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Approximate geographic location
Date and time of access
Pages viewed
Referring website or platform
Website interactions
Form interactions
Session information
Technical and performance data

This information may be collected through cookies, analytics technologies, server logs, or similar tools.

3. How We Collect Information

We may collect information when you:

Visit artevo.om
Complete a quotation form
Complete a contact form
Request signage
Request a design
Request a marketing service
Request a website
Request an advertising campaign
Contact us through WhatsApp
Contact us by telephone
Send us an email
Communicate with us through social media
Submit artwork or project files
Request a site visit
Request measurements
Become an Artevo customer
Enter into a commercial relationship with us
Participate in a promotion, survey, campaign, or other interaction

Where permitted by law, we may also receive limited business information from publicly available sources, social media platforms, advertising platforms, business directories, referrals, or other legitimate sources.

4. How We Use Your Information

We may use information collected through Artevo for purposes including:

Responding to enquiries
Contacting prospective customers
Preparing quotations
Preparing proposals
Understanding project requirements
Arranging meetings
Scheduling site visits
Taking measurements
Creating designs
Preparing mockups
Creating concepts
Preparing production drawings
Producing signage
Printing materials
Installing signage
Delivering products
Providing marketing services
Creating advertising campaigns
Developing websites
Creating content
Managing social media services
Providing branding services
Providing customer support
Managing active projects
Processing orders
Managing customer relationships
Processing payments
Maintaining accounting records
Maintaining project records
Providing after-sales services
Improving our website
Improving our services
Measuring advertising performance
Understanding customer interests
Preventing fraud or misuse
Protecting our website and systems
Complying with legal requirements
Resolving disputes
Enforcing agreements

Where applicable, we may also use contact details to provide customers or prospective customers with information about relevant Artevo services.

5. Quotations, Lead Forms, and Contact Forms

When you submit a quotation request, enquiry, contact form, advertisement lead form, or similar request, you authorize Artevo to use the information you provide for the purpose of responding to your enquiry.

We may contact you through:

Telephone
WhatsApp
Email
SMS
Other communication methods you have provided

Submitting a quotation or enquiry form does not automatically create a contractual relationship between you and Artevo.

A commercial relationship is established only after the relevant quotation, purchase order, contract, agreement, payment, or other commercial arrangement has been accepted where applicable.

We may retain enquiry information for legitimate purposes such as:

Sales follow-up
Customer service
Quotation history
Project reference
Business analysis
Record keeping

6. WhatsApp and Messaging Services

Artevo may use WhatsApp and other messaging services to communicate with customers and prospective customers.

If you contact Artevo through WhatsApp or another third-party platform, information exchanged through that platform may also be processed by the platform provider in accordance with its own privacy policy and terms.

Artevo may retain relevant communications where necessary for:

Quotations
Design approvals
Project instructions
Customer support
Production confirmation
Payment confirmation
Installation arrangements
Dispute resolution
Business records

Please avoid sending unnecessary sensitive personal information through messaging platforms.

7. Marketing Communications

Where permitted by applicable law, Artevo may use your contact information to communicate with you about relevant products, services, promotions, or business updates.

These may include information relating to:

Signage
Printing
Branding
Advertising
Digital marketing
Website services
Content creation
Social media services
Promotions
Special offers
New services

You may request that we stop sending promotional communications at any time.

You can do this by contacting us at:

[info@artevo.om](mailto:info@artevo.om)

or by informing us through WhatsApp or other communication channels.

Stopping marketing communications will not prevent Artevo from contacting you where necessary regarding:

An active project
A quotation
An invoice
A payment
A delivery
An installation
An account
A contract
Customer support
Other necessary business communications

8. Cookies and Similar Technologies

Artevo's website may use cookies and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website.

We may use cookies and related technologies to:

Improve website functionality
Remember preferences
Improve website performance
Understand website usage
Measure website traffic
Analyze visitor behavior
Identify technical issues
Improve user experience
Measure advertising campaign performance
Track conversions
Understand where visitors came from

Some cookies may be provided by third-party services used by Artevo.

You can manage or disable cookies through your browser settings.

Disabling certain cookies may affect website functionality or performance.

9. Analytics, Advertising, and Conversion Tracking

Artevo may use analytics, advertising, and conversion measurement technologies to understand how users interact with our website and advertisements.

Depending on the technologies enabled, these systems may collect information such as:

Website visits
Pages viewed
Time spent on pages
Device information
Browser information
Advertising interactions
Campaign source
Form submissions
Conversion events
Referring platforms
Approximate location

We may use services provided by advertising, analytics, or technology providers.

Where required by applicable law, appropriate consent mechanisms may be used before activating certain tracking technologies.

10. Meta, Google, and Other Advertising Platforms

Artevo may advertise its services through platforms such as:

Meta platforms, including Facebook and Instagram
Google
LinkedIn
TikTok
Other advertising networks or platforms

These platforms may use cookies, pixels, tags, or similar technologies to measure advertising effectiveness and provide relevant advertising.

Information processed by these platforms may also be subject to their own privacy policies.

Artevo does not control how independent third-party platforms process information outside our own website and systems.

11. How We Share Information

Artevo does not sell your personal information.

We may share information where reasonably necessary with parties who assist us in providing our services.

These may include:

Employees of Thunder Engineering LLC
Authorized Artevo team members
Graphic designers
Website developers
Marketing specialists
Advertising specialists
Content creators
Photographers
Videographers
Printing providers
Signage production partners
Fabrication teams
Installation contractors
Logistics providers
Delivery providers
Hosting providers
Cloud service providers
IT service providers
Software providers
Communication providers
Accounting providers
Payment service providers
Professional advisers
Legal advisers

We may also disclose information to government authorities, courts, regulators, or law enforcement authorities where required by applicable law.

Where appropriate, third parties working with Artevo are expected to use information only for legitimate purposes connected to the services they provide.

12. Project Files, Logos, Artwork, Images, and Customer Materials

Customers may provide Artevo with materials including:

Logos
Brand assets
Product photographs
Videos
Company photographs
Artwork
Designs
Drawings
Signage references
Architectural drawings
Floor plans
Documents
Marketing materials

Artevo may use these materials to provide requested services including:

Preparing quotations
Creating mockups
Preparing designs
Producing signage
Printing
Preparing advertising campaigns
Creating websites
Producing marketing materials
Creating social media content
Preparing presentations

Customers are responsible for ensuring that they have the necessary legal rights, authorization, licenses, or permissions to provide such materials to Artevo.

Artevo assumes that materials submitted by a customer may lawfully be used for the customer's requested project unless otherwise notified.

13. Photography and Documentation of Projects

Artevo may photograph, record, or document commercial projects during or after production and installation.

This may include:

Production photographs
Installation photographs
Before-and-after photographs
Completed signage
Completed branding work
Completed marketing work
Completed websites or digital work

Such materials may be retained as part of our internal project records.

14. Portfolio and Promotional Use

Where appropriate, Artevo may display completed commercial work as part of its portfolio.

This may include publication through:

Artevo's website
Social media
Presentations
Company profiles
Sales materials
Advertising
Case studies
Marketing materials

Where a customer has specifically agreed with Artevo that a project is confidential, such confidentiality requirements will be respected in accordance with the applicable agreement.

Customers who have specific confidentiality requirements should inform Artevo before or during the project.

15. Confidential Customer Information

Artevo recognizes that certain projects may involve confidential business information.

Where appropriate, reasonable measures will be taken to protect confidential information provided in connection with a project.

Confidentiality obligations may also be governed by:

Contracts
Non-disclosure agreements
Project agreements
Written customer instructions

This Privacy Policy does not replace any separate confidentiality agreement entered into between Artevo, Thunder Engineering LLC, and a customer.

16. Data Storage and Retention

We retain information only for as long as reasonably necessary for legitimate business, contractual, legal, or regulatory purposes.

Information may be retained for purposes including:

Managing customer enquiries
Maintaining quotation records
Completing projects
Providing after-sales service
Maintaining customer relationships
Maintaining accounting records
Tax and financial compliance
Contractual requirements
Dispute resolution
Legal compliance
Security
Fraud prevention

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymize, archive, or otherwise dispose of it in accordance with applicable requirements.

17. Data Security

Artevo and Thunder Engineering LLC take reasonable administrative, organizational, and technical measures to protect personal information.

These measures are intended to protect information against:

Unauthorized access
Unauthorized disclosure
Loss
Theft
Misuse
Alteration
Destruction

However, no website, electronic transmission, communication system, cloud service, or storage system can be guaranteed to be completely secure.

Users should therefore take appropriate precautions when sending confidential or sensitive information electronically.

18. International Data Processing

Artevo may use technology providers, software platforms, advertising platforms, cloud providers, hosting providers, and communication providers whose systems may operate outside the Sultanate of Oman.

As a result, certain information may be processed or stored outside Oman.

Where applicable, we will take reasonable steps to ensure that international processing and transfers are handled in accordance with applicable data protection requirements.

19. Your Privacy Rights

Subject to applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Know how your personal information is being processed
Request access to personal information held about you
Request correction of inaccurate information
Request updating of incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Object to certain processing where applicable
Request restriction of certain processing activities
Request transfer of information where legally applicable
Submit a complaint regarding the processing of your information

Some requests may be subject to legal, contractual, financial, accounting, security, or regulatory obligations.

To submit a privacy request, contact:

[info@artevo.om](mailto:info@artevo.om)

We may request reasonable information to verify your identity before processing certain requests.

20. Personal Data Protection in Oman

Artevo and Thunder Engineering LLC aim to handle personal information in accordance with applicable laws and regulations in the Sultanate of Oman.

This includes, where applicable:

Royal Decree No. 6/2022 Promulgating the Personal Data Protection Law

and the relevant Executive Regulations, including:

Ministerial Decision No. 34/2024 Issuing the Executive Regulation of the Personal Data Protection Law

Our data protection practices are intended to support appropriate standards relating to:

Transparency
Lawful processing
Consent where required
Data security
Appropriate use of personal information
Protection of personal data
Rights of data subjects

21. Sensitive Personal Information

Artevo does not normally require sensitive personal information in order to provide ordinary signage, advertising, marketing, printing, design, branding, or website services.

Please avoid providing unnecessary sensitive information relating to matters such as:

Health information
Biometric information
Genetic information
Religious beliefs
Political opinions
Criminal information
Other specially protected personal data

If sensitive information must be processed for a legitimate and lawful purpose, it will be handled in accordance with applicable legal requirements.

22. Children's Privacy

Artevo's website and services are primarily intended for businesses, organizations, and adult customers.

We do not knowingly seek to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to Artevo without appropriate authorization, please contact us at:

[info@artevo.om](mailto:info@artevo.om)

We will review the matter and take appropriate action where necessary.

23. Third-Party Websites and Services

Artevo's website may contain links or integrations involving third-party websites, applications, services, or platforms.

These may include:

WhatsApp
Instagram
Facebook
LinkedIn
Google Maps
Payment services
Social media platforms
External websites

Artevo and Thunder Engineering LLC are not responsible for the privacy practices, content, availability, or security of independent third-party platforms.

Users should review the privacy policies of those services separately.

24. Social Media

Artevo may maintain accounts or pages on social media platforms such as:

Instagram
Facebook
LinkedIn
TikTok
YouTube
Other platforms

When you interact with Artevo through these platforms, the platform itself may separately collect and process information.

Such processing is governed by the platform's own privacy policy.

Information you publish publicly on social media may also be visible to other users.

25. Business-to-Business Information

Many Artevo customers are businesses, companies, institutions, and organizations.

Purely corporate information may not always be considered personal information.

However, business communications may contain information identifying individuals, including:

Employee names
Phone numbers
Email addresses
Job titles
Contact information

Where such information qualifies as personal data, Artevo will handle it in accordance with this Privacy Policy and applicable law.

26. Payment and Financial Information

Where payments are made to Artevo or Thunder Engineering LLC, we may retain relevant payment and accounting information required for:

Payment confirmation
Invoicing
Accounting
Auditing
Financial reporting
Tax compliance
Resolving payment disputes

We do not intentionally request unnecessary banking or payment information.

Where third-party payment providers are used, their own privacy and security terms may also apply.

27. Legal Requirements

Artevo may disclose or retain information where necessary to:

Comply with applicable law
Respond to lawful government requests
Protect Artevo or Thunder Engineering LLC
Protect customers or third parties
Prevent fraud
Investigate misuse
Enforce agreements
Resolve disputes
Establish or defend legal claims

28. Changes to This Privacy Policy

Artevo may update this Privacy Policy from time to time.

Changes may be made to reflect:

Changes to our services
Changes to our website
New technology
New advertising platforms
Changes in business practices
New legal requirements
Regulatory changes

The latest version will be published on this page.

The Last Updated date at the top of this Privacy Policy will indicate when the latest revision was made.

We encourage users to review this page periodically.

29. Contact Us

If you have questions about this Privacy Policy, how your information is processed, or wish to exercise an applicable privacy right, please contact us:

Artevo

Operated by Thunder Engineering LLC

Commercial Registration (CR): 1250773

Sultanate of Oman

Website: artevo.om

Email: info@artevo.om

Phone / WhatsApp: +968 7999 9001

Phone / WhatsApp: +968 7760 6000

We will review privacy-related enquiries and respond in accordance with applicable requirements.